{"id":23500,"date":"2013-05-23T08:12:54","date_gmt":"2013-05-23T08:12:54","guid":{"rendered":"https:\/\/wordpress.org\/plugins-wp\/yticket-for-wp\/"},"modified":"2016-04-11T14:04:57","modified_gmt":"2016-04-11T14:04:57","slug":"yticket-for-wp","status":"publish","type":"plugin","link":"https:\/\/tuk.wordpress.org\/plugins\/yticket-for-wp\/","author":12262700,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.5.7","stable_tag":"1.5.7","tested":"4.4.34","requires":"1.0","requires_php":"","requires_plugins":"","header_name":"yTicket for WP","header_author":"IMSEO","header_description":"","assets_banners_color":"","last_updated":"2016-04-11 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generate forms"}],"raw_content":"<!--section=description-->\n<p>yTicket for WP allows you to connect your website to your platform help desk yTicket.<br \/>\nyTicket for WP is a plugin that allows you to interface your own website created with the WP platform for Help Desk Ticketing System yTicket.<br \/>\nWith this plugin, you can:<\/p>\n\n<ul>\n<li>1) create a form with which customers can open a ticket from a page of the website<\/li>\n<li>2) create a form with which customers can check the processing status of a ticket<\/li>\n<\/ul>\n\n<h3>Requirements<\/h3>\n\n<p>Instance of the platform ticketingsystem.it<\/p>\n\n<!--section=installation-->\n<p>Upload the yTicket plugin to your blog with ftp client or Wordpress Admin area;<br \/> \nActivate it;<br \/>\nEnter your yTicket url, username and password generated from your yTicket platform.<br \/>\nInsert into post or page this code:<br \/>\n- {yticket} to generate the form for opening a new ticket<br \/>\n- {yticket-check} to generate the form for checking the status of a ticket processing<br \/>\n<br \/>\nGood Trouble Ticket with yTicket :)<br \/><\/p>\n\n<!--section=faq-->\n<dl>\n<dt>What do I need to use this plugin?<\/dt>\n<dd><p>To use this plugin you need a plan yTicket and a website developed with wordpress<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.5.7<\/h4>\n\n<ul>\n<li>Tested with WP 4.4.2<\/li>\n<\/ul>\n\n<h4>1.5.6<\/h4>\n\n<ul>\n<li>Tested with WP 4.0<\/li>\n<\/ul>\n\n<h4>1.5.5<\/h4>\n\n<ul>\n<li>Tested with WP 3.9.2<\/li>\n<\/ul>\n\n<h4>1.5.4<\/h4>\n\n<ul>\n<li>Added some controls<\/li>\n<\/ul>\n\n<h4>1.5.3<\/h4>\n\n<ul>\n<li>Added some translations<\/li>\n<\/ul>\n\n<h4>1.5.2<\/h4>\n\n<ul>\n<li>Improvements to the reading of css and js files<\/li>\n<\/ul>\n\n<h4>1.5.1<\/h4>\n\n<ul>\n<li>Added simplexml library check<\/li>\n<\/ul>\n\n<h4>1.5<\/h4>\n\n<ul>\n<li>Added banner and link to activate the plan free of yTicket<\/li>\n<li>Removed unnecessary files<\/li>\n<\/ul>\n\n<h4>1.4<\/h4>\n\n<ul>\n<li>Solved problem with libraries<\/li>\n<li>Solved problem with icon in admin page<\/li>\n<\/ul>\n\n<h4>1.3<\/h4>\n\n<ul>\n<li>Add Level processing ticket<\/li>\n<\/ul>\n\n<h4>1.2<\/h4>\n\n<ul>\n<li>This update This update improves the extraction of the departments<\/li>\n<\/ul>\n\n<h4>1.1<\/h4>\n\n<ul>\n<li>Add images<\/li>\n<\/ul>\n\n<h4>1.0<\/h4>\n\n<ul>\n<li>Add jQuery 1.9.1<\/li>\n<li>Add enable\/disable CSS and jQuery Validator<\/li>\n<li>Add form for check ticket job status<\/li>\n<li>Add error code tranlsations<\/li>\n<li>Add grenn botton<\/li>\n<li>Add loading icon<\/li>\n<li>Add verify ticket's job status<\/li>\n<\/ul>","raw_excerpt":"yTicket for WP allows you to connect your website to your platform help desk 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